SAS - Scandinavian Airlines
I was content lead for SAS EuroBonus services.
I worked in a team of external and internal stakeholders as the only content specialist. I focused on developing UX copy and optimising content in-line with user data to increase user experience and relevancy.

Care to learn more? Let me walk you through the service flows we created.
Featured projects
I focused on UX copy and content strategy.
I also led translations into 10 languages, including reviewing deliveries and fine-tuning them in local languages.
UX copy for 'Claim missing EuroBonus points'
I live in Stockholm and cooperate with people and organizations all over the world.
Phone: +46 (0) 707193549
E-mail: hi@nicoletells.com
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